This Privacy Policy explains how Aquillian Tarot collects, uses, stores, discloses and protects personal information when you use our website, online store, mobile application, digital products, subscriptions, email list, tarot card services and related services.

Aquillian Tarot is operated by Aquillian Tarot Pty Ltd located in Australia. If applicable, our registered business name is [insert registered business name] and our ABN is [insert ABN].

In this Privacy Policy, "Aquillian Tarot", "we", "us" and "our" refers to the legal entity operating Aquillian Tarot. "Services" means our website, app, online store, tarot deck purchases, digital products, card readings, journal/reflection features, email communications, subscriptions and related services.

By using our Services or providing personal information to us, you agree that we may collect, use, store and disclose your information as described in this Privacy Policy.

1. Personal information we collect

We may collect personal information directly from you, automatically through our website or app, or through trusted third-party service providers we use to operate our Services.

The personal information we collect may include:

·        your name;

·        email address;

·        phone number, if you choose to provide it;

·        billing address;

·        postal or delivery address;

·        order details, including products purchased;

·        account login details;

·        subscription or membership details;

·        tarot readings saved in your account;

·        journal entries, reflections, notes or other content you choose to save in the app;

·        customer service messages or enquiries;

·        marketing preferences;

·        device, browser, IP address, usage, cookie and analytics information;

·        payment confirmation, transaction status and limited payment-related details.

We do not intentionally collect or store full credit card numbers. Payments are processed by third-party payment providers, including Squarespace and Stripe. Those providers may collect and process payment information in accordance with their own privacy policies and legal obligations.

2. Tarot readings, journal entries and reflections

Aquillian Tarot may allow you to save tarot readings, card selections, interpretations, journal entries, voice-to-text transcripts, written reflections or other personal notes inside the app.

This content can be personal. You may choose to write about emotions, relationships, spirituality, family, finances, work, health or personal life. Aquillian Tarot does not require you to include sensitive information in your journal or reflections. Please only include information you are comfortable saving digitally.

We treat journal entries, saved readings and reflections as highly personal content and limit access wherever possible through technical and organisational safeguards.

What we do not do

We do not sell your private journal entries or saved readings. We do not use the private content of your journal entries for advertising to you. We do not share private journal entries or saved readings with advertising partners.

If you use a voice-to-text typing feature, the feature creates a text transcript only. Aquillian Tarot does not store audio recordings for playback, and does not extract or process biometric data, voiceprints or voice identifiers from your voice.

When we may access your content

We will not intentionally access private journal or reflection content unless it is necessary to provide support requested by you, maintain security, investigate technical issues, comply with legal obligations, enforce our terms, respond to a lawful request, or protect Aquillian Tarot, our users or the public.

Where practical, any app usage analysis will use aggregated, de-identified or non-identifying information rather than the private content of your journal entries.

3. Sensitive information

Some privacy laws give additional protection to sensitive information. This may include information about health, religious or philosophical beliefs, sexual orientation, racial or ethnic origin, political opinions, biometric information, criminal record or similar categories.

Aquillian Tarot does not require you to provide sensitive information to use our Services. However, because journal, reflection and voice-to-text transcript tools may include open text fields, you may choose to include sensitive information in your own entries.

Where we collect sensitive information because you voluntarily provide it, we will only use it for the purpose for which you provided it, where you have consented, where it is necessary to provide the feature you requested, or where permitted or required by law. For EU/UK users, where journal content includes special category data, we rely on your explicit consent unless another lawful condition applies.

4. How we collect personal information

We may collect personal information when you:

·        visit our website;

·        create an account;

·        subscribe to our mailing list;

·        join a waitlist or promotion;

·        buy tarot cards, digital products, subscriptions or other offerings;

·        use the Aquillian Tarot app;

·        save a reading, journal entry or reflection;

·        contact us through a form, email or social media;

·        respond to a survey, promotion or feedback request;

·        interact with our emails, website or digital content;

·        use checkout, payment, shipping or membership features.

We may also collect information automatically through cookies, analytics tools, pixels, device identifiers and similar technologies.

5. Anonymity and pseudonymity

You may be able to browse parts of our website without identifying yourself. However, we need certain information to provide some Services, such as creating an account, processing an order, sending physical products, managing subscriptions, saving app content or responding to enquiries.

6. Why we use personal information

We collect, hold, use and disclose personal information to:

·        provide and operate our website, app, shop and membership services;

·        create and manage user accounts;

·        process orders, subscriptions, invoices, refunds and receipts;

·        arrange delivery of physical tarot cards and products;

·        process payments through secure third-party payment providers;

·        save tarot readings, journal entries, voice-to-text transcripts and app reflections;

·        provide customer support and respond to enquiries;

·        send order confirmations, account notices and service updates;

·        send marketing emails where you have subscribed or where the law allows us to do so;

·        improve our website, app, products, content and customer experience;

·        understand website and app usage;

·        maintain security and prevent fraud;

·        troubleshoot technical issues;

·        comply with legal, tax, accounting and regulatory obligations;

·        enforce our terms, policies and rights;

·        protect Aquillian Tarot, our users and the public.

7. Marketing communications

If you subscribe to our mailing list, join a waitlist, download a free resource, create an account or purchase from us, we may send you emails about Aquillian Tarot products, app updates, tarot content, launches, offers and related services where you have consented or where the law allows us to do so.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.

Even if you unsubscribe from marketing emails, we may still send important service emails, such as order confirmations, account notices, payment receipts, security alerts or changes to our terms and policies.

8. Payments

Payments for Aquillian Tarot products and services may be processed through Squarespace, Stripe, app store payment systems or other secure third-party payment providers.

When you make a purchase, payment providers may collect payment details, billing information, transaction information, fraud prevention information and other information required to process the payment. Aquillian Tarot may receive limited payment-related information, such as your name, email address, billing address, order details, payment status and transaction confirmation.

We do not intentionally collect or store your full credit card number.

Your use of payment services may also be subject to the payment provider's own terms and privacy policy.

9. Shipping and delivery

If you purchase physical products, such as Aquillian Tarot cards, we collect your name, email address, delivery address and order details so we can process and send your order.

We may share delivery information with shipping, courier, fulfilment, printing or logistics providers only as needed to complete your order, provide tracking, manage returns or resolve delivery issues.

10. Cookies, analytics and website tracking

Our website may use cookies, pixels and similar technologies to operate the site, remember preferences, support checkout, analyse traffic, improve performance and understand how visitors interact with our content.

Because our website is hosted on Squarespace, Squarespace may collect information about website visitors, including browser details, device information, IP address, pages visited, referring websites and similar usage information.

Some cookies are necessary for the website, checkout, account or security features to work. Other cookies, such as analytics, advertising, remarketing or tracking pixels, may be optional or require consent depending on where you are located.

Where required by law, non-essential cookies, such as analytics and advertising cookies, will not be set unless you provide consent through our Squarespace cookie banner or another consent tool. You may also be able to change or withdraw cookie consent through our website settings, your browser settings or the relevant platform settings.

Our Squarespace cookie banner is used to provide visitors with cookie notice and consent options where required. If we add new analytics, advertising pixels or third-party tracking tools, we will review our cookie settings and update this Privacy Policy where appropriate.

We may use analytics or advertising tools to understand engagement and improve our Services. If we use tracking pixels, remarketing tools or similar technologies for targeted advertising, this may be considered targeted advertising, sharing or selling under some United States privacy laws. Where required, we will provide a clear notice and a way to opt out.

You can control cookies through your browser settings. Some cookies are necessary for the website or checkout to function properly, so disabling cookies may affect your experience.

11. App data and device information

When you use the Aquillian Tarot app, we may collect app-related information such as:

·        account details;

·        saved readings;

·        journal and reflection content you choose to save;

·        app settings and preferences;

·        subscription status;

·        device type;

·        operating system;

·        app version;

·        crash logs;

·        usage data;

·        technical diagnostics.

We use this information to operate, maintain, improve and secure the app.

If the app offers push notifications, you can choose whether to allow them through your device settings.

12. Automated features and tarot content

The Aquillian Tarot app may use automated features to display, organise or generate tarot-related content, card selections, interpretations, prompts, reminders or reflections.

These features are designed for personal reflection, entertainment and self-guided insight. They are not used to make decisions that produce legal or similarly significant effects about you, such as decisions about credit, employment, housing, insurance, healthcare or legal rights.

Tarot readings, card meanings, interpretations, prompts and reflections are for entertainment, personal reflection and general wellbeing purposes only. They do not constitute professional, legal, financial, medical, psychological, therapeutic or other specialist advice.

If this changes, we will update this Privacy Policy and provide any additional notices required by applicable law.

13. When we share personal information

We may share personal information with trusted third parties where reasonably necessary to operate Aquillian Tarot, including:

·        website hosting and ecommerce providers, including Squarespace;

·        payment processors, including Stripe;

·        app stores and subscription management providers;

·        email marketing platforms;

·        app hosting, cloud storage and database providers;

·        app analytics, crash reporting and technical support tools;

·        shipping, courier, fulfilment and printing providers;

·        professional advisers, such as accountants, lawyers and insurers;

·        customer support tools;

·        fraud prevention and security providers;

·        advertising, analytics or cookie consent providers, if we use them;

·        government, regulatory or law enforcement bodies where required or permitted by law.

We only share personal information for legitimate business, legal, operational or service-related purposes.

We do not sell your personal information for money. We do not sell, share or disclose private journal entries or saved readings for targeted advertising.

If we use advertising pixels, remarketing tools or similar technologies, some United States privacy laws may treat that activity as targeted advertising, sharing or selling. Where required, we will provide any required notice and opt-out mechanism.

14. Third-party services and links

Our website or app may contain links to third-party websites, platforms or services, such as social media platforms, app stores, payment providers or external resources.

We are not responsible for the privacy practices, security or content of third-party websites or services. You should review their privacy policies before providing personal information to them.

15. Overseas disclosure and storage

Some of our service providers may store or process personal information outside Australia, including in the United States, the United Kingdom, the European Union or other countries where our technology, hosting, payment, app or support providers operate.

This may include providers such as Squarespace, Stripe, app stores, app hosting providers, email marketing providers and analytics providers.

Where we disclose personal information overseas, we will take reasonable steps required by applicable law to ensure your information is handled appropriately.

16. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

·        using reputable technology providers;

·        limiting access to personal information;

·        using password-protected accounts and access controls;

·        using secure checkout and payment providers;

·        maintaining website and app security practices;

·        limiting access to journal and reflection content wherever practical;

·        monitoring for suspicious activity where practical;

·        backing up systems where appropriate;

·        reviewing privacy and security practices as our Services grow.

However, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security.

17. Data breaches

If we become aware of a data breach involving personal information, we will assess the breach and take reasonable steps to contain, investigate and remediate it.

Where required by law, we will notify affected individuals and relevant regulators.

18. How long we keep personal information

We keep personal information only for as long as needed for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

As a guide:

·        account information is generally kept while your account is active and for a reasonable period after account closure where needed for security, legal, backup or dispute-resolution purposes;

·        order, payment, accounting, tax and transaction records are kept for the period required by applicable tax, accounting, consumer and business laws, generally up to 7 years;

·        marketing information is kept until you unsubscribe, withdraw consent, request deletion, or until we no longer need it for the purpose it was collected;

·        customer support enquiries are kept for as long as needed to respond to you, maintain business records and manage any follow-up issues;

·        saved tarot readings, journal entries, voice-to-text transcripts and reflections are kept until you delete them, close your account, request deletion, or until we no longer need them to provide the relevant app feature, unless retention is required or permitted by law;

·        technical, usage, analytics and security information is generally kept for a shorter period unless needed for security, debugging, legal compliance or service improvement.

Where we no longer need personal information, we will take reasonable steps to delete, destroy or de-identify it.

19. Accessing or correcting your information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

We may need to verify your identity before responding to a request. In some cases, we may not be able to provide access or make a correction where a legal exception applies.

20. Deleting your account or information

You may request deletion of your account or personal information through the app settings, where available, or by contacting us.

If our app allows account creation, we will aim to provide an in-app path to request account deletion and associated data deletion, alongside a contact method for privacy support.

We will take reasonable steps to delete or de-identify personal information where required or appropriate. Some information may need to be retained for legal, tax, accounting, fraud prevention, backup, dispute-resolution or security purposes.

If your app account includes saved readings, journal entries, voice-to-text transcripts or reflections, deleting your account may permanently delete access to that content.

21. Your privacy choices

Depending on where you live and which laws apply, you may have rights to:

·        access your personal information;

·        correct your personal information;

·        delete your personal information;

·        object to or restrict certain processing;

·        withdraw consent where processing is based on consent;

·        request a copy of your personal data in a structured, commonly used and portable format;

·        opt out of marketing communications;

·        opt out of targeted advertising, sharing or selling where applicable law gives you that right;

·        complain to a privacy regulator.

To exercise these rights, contact us using the details below.

22. International users and legal bases

If you are located outside Australia, privacy laws in your country or region may give you additional rights. To the extent those laws apply, we will handle your personal information in accordance with those requirements.

EU and UK users

Where the EU GDPR or UK GDPR applies, Aquillian Tarot is the controller of the personal information described in this Privacy Policy unless we tell you otherwise. We rely on the following lawful bases:

·        Performance of a contract: processing purchases, managing accounts, providing subscriptions, saving app readings or journal features you request, arranging shipping, handling payments and providing customer support connected to your account or purchase.

·        Consent: sending email marketing where consent is required, setting non-essential cookies where required, sending push notifications where enabled, and processing any sensitive or special category information you voluntarily type or save into journal entries, voice-to-text transcripts or reflections.

·        Legitimate interests: app analytics, website analytics, product improvement, security, fraud prevention, troubleshooting, responding to enquiries, internal administration and protecting our Services, provided our interests are not overridden by your rights and freedoms.

·        Legal obligations: tax, accounting, consumer law, regulatory requests, compliance obligations and legally required record-keeping.

·        Legal claims: establishing, exercising or defending legal rights where necessary.

Where we rely on consent, you may withdraw consent at any time by using the available account, cookie, unsubscribe or device settings, deleting the relevant content, or contacting us. Withdrawal of consent does not affect processing that occurred before consent was withdrawn.

EU/UK users may also have rights to access, correct, delete, restrict, object to processing, request portability of certain information, withdraw consent and lodge a complaint with a data protection authority.

United States privacy notice

If you are located in the United States, including California and other states with comprehensive privacy laws, you may have additional rights depending on where you live and whether those laws apply to Aquillian Tarot. These rights may include the right to know, access, correct, delete, obtain a copy of personal information, opt out of targeted advertising, opt out of sale or sharing, and appeal certain decisions.

Aquillian Tarot does not sell personal information for money. We do not sell, share or disclose private journal entries or saved readings for targeted advertising.

If we use advertising pixels, remarketing tools, cross-context behavioural advertising or similar technologies, some United States privacy laws may treat that activity as targeted advertising, sharing or selling. Where required, we will provide a clear notice and opt-out mechanism and will honour legally required opt-out preference signals where applicable.

To exercise any rights available to you, contact us using the details below. We may need to verify your identity before responding.

23. Children and young people

Our Services are not intended for anyone under the age of 16. We do not knowingly collect personal information from children under 16.

If you are under 16, please do not use our Services or provide any personal information to us.

If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete that information unless we are required or permitted by law to keep it.

If you are a parent or guardian and believe a child has provided us with personal information, please contact us.

24. Social media

If you interact with Aquillian Tarot on social media, the social media platform may collect and process your information according to its own privacy policy.

Public comments, tags, posts or messages on social media may be visible to others depending on your settings and the platform rules.

25. Privacy complaints

If you have a privacy complaint, please contact us using the details below and include enough information for us to understand and respond to your concern.

We will aim to respond within a reasonable time. If you are in Australia and are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.

26. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we may notify you by updating the date at the top of this page, posting a notice on our website or app, or contacting you where appropriate.

Your continued use of our Services after the updated Privacy Policy is posted means you accept the updated policy.

27. Contact us

For privacy questions, access requests, correction requests, deletion requests or complaints, please contact:

Brand: Aquillian Tarot

Legal entity: Aquillian Tarot Pty Ltd

Email: info@aquilliantarot.com.au

Website: https://aquilliantarot.com.au

Registered business name / ABN: 59 767 579 099

Postal address: